FAQ
General
Please re-install the firmware by Uboot.What should I do if my router is bricked?
How to check the firmware version of the router?
GL.iNet routers will create a 192.168.8.1/24 subnet by default.How to create a separated subnet from the main network?
Yes, GL.iNet routers work in router mode by default, which will create a separated subnet for you. However, you can change its network mode so that it can behave like an extender without DHCP.Can I set up the router as a bridge so that it works like I am connecting to my main router directly?
Yes Leave the WAN port of the router unconnected. Connect your device to the router and access the web Admin Panel. Go to Internet, click Use as LAN under the Cable section. Click Yes to confirm.Can I use the WAN port as LAN?
Wi-Fi
Based on our test, our routers can cover around 80-100 meters in open area. Generally, the Wi-Fi coverage in a house should be around 20-30 meters.What is the range of the Wi-Fi coverage?
How to turn off the Wi-Fi of the router?
Can I hide the SSID of the router?
Note: In the Advanced Settings of Interface Configuration, you can leave it blank. If you want to give it a name such as wlan0, please use different names for different wireless interfaces. Note: The name of the interface can be changed in the Advanced Settings of Interface Configuration, you can leave it blank. If you want to give it a name such as wlan0, please use different names for different wireless interfaces.Can I set up multiple SSIDs on the router?
Yes, please connect your device to the LAN port of the router and then set up repeater. Note:My device can only be connected through Ethernet cable. Can I use this router to connect my device to a wireless network?
Yes, our routers will boardcast their own Wi-Fi network by default. Once you have connected to the router, you can connect it to an existing Wi-Fi network.Can I connect to an existing Wi-Fi network (i.e. public Wi-Fi or hotel Wi-Fi) and then create my own Wi-Fi network?
Please follow the instructions below to disable the DNS rebind protection. Connect to the public hotspot which requires authentication through captive portal. Go to Admin Panel -> MORE SETTINGS -> Custom DNS Server. Then, disable DNS Rebinding Attack Protection. Use your web browser to visit a webpage, it will be redirected to the captive portal of the hotspot automatically. If you are using smartphone but your web browser doesn't redirect to the captive portal. Please turn off the Wi-Fi of your smartphone and then turn it on and reconnect to the Wi-Fi of your router again. The captive portal should be popped up directly after you entered the Wi-Fi password.
Why there is no captive portal page for me to enter my authentication information when I connect to a public hotspot?
For 2.4GHz, you can choose channel 1 to 11. For 5GHz, you can choose channel 36 to 48, 149 to 165. Our routers don't support DFS Channel 52 to 140.Which 2.4GHz/5GHz WiFi channels can I choose on this router?
Yes, the Admin Panel will ask you for your authentication information when you connect to a EAP Wi-Fi network. However, GL-MT300N-V2 doesn’t support EAP.Can I connect to a EAP (Extensible Authentication Protocol) Wi-Fi network which requires username and password authentication?
Hardware/Accessory
The USB port on a computer or a GOOD power bank should be able to provide enough power for the router. However, it may cause malfunction if the power input is unstable or insufficient.Can I power on the router using the USB port of my computer or power bank?
Only the external antenna version or the product model marked with suffix "Ext" (e.g. GL-AR300M-Ext) has antenna jack. You can connect a RP-SMA Wi-Fi antenna to it. However, For internal antenna version, you cannot connect any external antenna to it.Can I install my own external antenna?
Yes, only Microuter (GL-USB150) doesn't support USB modem. Please find the list of compatible USB modem here.Can it work with 3G/4G USB modem?
Only our 4G Smart Router (GL-MiFi) with built-in LTE module supports this feature. You can insert a Micro SIM into the SIM card slot of the router and then set up 3G/4G modem in the web Admin Panel. Please find the detailed setup instruction here.Does this router work with SIM card directly?
Yes, you can connect your smartphone to the USB port of the router and then set up Tethering. It works with Andriod and iPhone, but doesn’t work with Windows phone.Can I share the network data from my phone to the router?
Yes, when you connect your phone to the USB port of the router, the router will charge your phone. However, the charging rate may be slower than the power consumption rate of your phone.Does it charge my phone's battery during Tethering?
It doesn’t work with USB printer by default. You need to install necessary driver and printer server (cups).Can I connect my USB printer to the router?
Yes, please make sure your storage device is formatted in FAT32, NTFS, Ext3, Ext4. exFAT is not supported. We have tested 64GB USB stick and 1TB USB hard drive but we haven't tested the storage device with higher storage capacity so far.
Can I use this router with USB storage device (e.g. USB stick, USB hard drive)?
Yes, our routers support Wi-Fi dongles with 3070 or 8187 chipset.Can I connect another Wi-Fi dongle to the USB port of the router so as to create another radio?
Only GL-AR150 and GL-AR750 have PoE option. The PoE only works on the WAN port. You should use an active or passive 48V 802.3af PoE injector. Also, don't use USB power and PoE at the same time. Otherwise, the router will burn immediately.
Can I power on the router over Ethernet cable (PoE)?
Applications
You can install OpenWrt package to the router through Admin Panel. Or You can SSH to the router. We suggest Putty for Windows users. Mac/Linux users can use Terminal.How to install OpenWrt package to the router?
Once you have SSH to the router, you can install OpenWrt package by these commands:
opkg update
opkg install PackageName
Your username/password for OpenVPN login over a router with your VPN provider is not the same username password combination (email/password) you use when you login the VPN provider's website. You should be able to find the configuration on the account dashboard.Why my OpenVPN connection returned Auth_failed?