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What should I do if no device is found in the GLKVM app?

You may encounter an issue that no device is found in the GLKVM app when adding KVM device for the first time.

no device found

Here are some troubleshooting tips:

  1. Make sure all cables, including Type-C cable for power input, HDMI cable, Ethernet cable, USB-A cable, are properly connected to the interfaces of your KVM device.

  2. Make sure the KVM is connected to the Internet. A solid-white LED indicates normal network connectivity.

    For LED explanation of Comet (GL-RM1), please click here.

  3. Make sure the KVM and the controlling device are connected to the same network when adding device.

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