How to export device logs and app logs?¶

This tutorial explains how to export logs from your KVM device and the GLKVM app for troubleshooting.

Device logs¶

Log in to your KVM console, click Help and select Export Log Files.

device log

You can export app logs from the desktop app or mobile app.

For the desktop app, log in to your GLKVM app, click the question icon in the top right corner and select Export Log.

web app log

For the mobile app, log in to your GLKVM app, go to Settings -> Help Center and click Export Logs.

ios app log

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